Robert Half Computer Specialist in Castleton On Hudson, New York
Description You might be perfect for Robert Half's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. This Desktop Support Analyst position, which is a permanent opportunity, is located in the Castleton On Hudson, New York, area.
Your responsibilities in this role
Coordinate hardware repairs with the appropriate vendors
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Be in contact regularly and effectively with ticket submitters
Supply computer desktop support in accordance with established policies and procedures
Resolve computer problems, and give guidance on appropriate action/solutions Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals
Remote access VPNs experience desired
Proficiency in Apple Devices
Microsoft Office experience
1+ years of desktop support or other related experience Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.