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Robert Half Collections Specialist in Cedar Rapids, Iowa


Do you have a strong sense of ownership and attention to detail? You might be right for our Collections Specialist position. Contact Robert Half today to build your career as a finance professional as a part of a growing team in the Plastics Manufacturing industry. Based in the Cedar Rapids area, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist.

Your responsibilities

  • Maintain and update customer files to sustain data integrity

  • Record all customer payments to the correct reports

  • Direct all billing and reporting activities in accordance to deadlines

  • Ensure bankruptcy filings are processed in the correct manner when received

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Take care of inbound and outbound collections calls and correspondence

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Guarantee payments are processed

  • Abide by all Federal Fair Credit Reporting Act rules and regulations


  • Commercial collections experience required

  • Comprehensive knowledge of consumer collections

  • Proficiency in Microsoft Excel

  • 2-3 years of prior high volume collections experience

  • Strong communication and interpersonal skills

  • Prior experience working with collections/accounting software

  • Ability to analyze and make decisions on customer accounts

  • AA or BS/BA in Accounting preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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