Job Information
Robert Half Administrative Assistant in Centennial, Colorado
Description
Robert Half is actively seeking a Healthcare Administrator to join a reputable personal healthcare company, prominently located in the Denver Tech Center.
Efficiently managing the case inbox by evaluating referrals from case managers for potential members.
Investigating and analyzing 10-15 new referrals each day, ensuring all necessary documentation is complete and accurate.
Coordinating the collection of further documentation, as required, to maintain the highest standards of accuracy.
Creating and managing profiles for new members and assigning them to a healthcare trainer for an in-depth understanding of their healthcare plans.
Supporting the training process for new members and ensuring they are on-boarded promptly.
Prompt processing of all paperwork within a 24-hour turnaround time.
Providing high-quality customer support, handling calls skillfully and answering a wide range of queries.
Rigorously maintaining compliance with HIPPA regulations.
In this role, precision, efficiency, and the ability to ensure the highest level of customer service are paramount. If you are driven by attention to detail and thrive on providing exceptional service, we would love to hear from you.
Requirements
Experience: Previous experience in an administrative role is an asset. This can include office management, reception work, data entry, or customer service roles.
Organization: The ability to manage multiple tasks and deadlines and to stay organized is crucial. This includes great attention to detail in order to ensure accuracy in tasks.
Communication: Strong written and verbal communication skills are a must, as the assistant will often be the first point of contact for clients or customers.
Technology: Proficiency in office software such as Microsoft Office Suite (Word, Excel, PowerPoint, etc.), email platforms, and often, familiarity with CRM or other databases.
Teamwork: The ability to work well with others and contribute to a positive office atmosphere is important.
Time management: Efficient time management skills are necessary to prioritize tasks and meet deadlines.
Problem-solving: Resourcefulness and the ability to solve problems under pressure and with limited supervision are highly valued traits.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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