Job Information
Robert Half International Help Desk Analyst I in CENTENNIAL, Colorado
Description
If you're looking for your next employment opportunity, contact Robert Half Technology to find out more about becoming a Help Desk Analyst in an innovative and fast-paced work environment. Creatives with talent for solving both routine and unique problems will be a great fit for this position. The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Centennial, Colorado area and is a long-term temporary-to-full-time opportunity.
What you get to do every day
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Diagnose recurring technical issues and implement solutions to address the root of the problems
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Independently investigate and implement solutions to technical issues
Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Requirements
User administration and bug fixing in a client-server environment
Strong problem-solving skills
Familiarity with basic networking concepts
Experience installing and configuring operating systems, networked and local printers, and business applications
2+ years of prior experience
IT support ticketing system experience highly valued
Adobe Flash experience
Deep understanding of VPNs (virtual private networks)
Comprehensive knowledge of Mac OS
Command of MS Windows 10
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: $24.70 - $28.60 / Hourly
Location: CENTENNIAL, CO
Date Posted: January 11, 2021
Employment Type: Temp to Hire
Job Reference: 00610-0011648538
Staffing Area: Technology u0026 IT