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Robert Half Customer Service Representative in Centereach, New York

Description You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Customer Service Representative position is based in the Centereach, New York region and is a short-term contract / temporary employment opportunity. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.

What you get to do every day

  • Contribute accurate, friendly customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Manage the fielding and sending of important written business correspondence Requirements - Proficiency with Microsoft Office applications

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Strong communication and social skills and able to receive criticism well

  • Basic knowledge in computer software programs and office equipment

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Solid understanding of customer service

  • Experience performing extensive research to resolve complex customer inquiries

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent customer service and office administrative skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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