Robert Half International Customer Service Representative in CENTERVILLE, Ohio
South Dayton company looking for a Customer Service Representative to help in a very fast paced call center. Customer Service Representative will be taking inbound calls and answering emails from clients, finding out about the clients business and what they are looking for, and suggesting options/packages that the company offers to help the client. Customer Service Representative needs to be very focused, have strong written and verbal communication skills, great problem solving skills, and be very committed to the role and helping clients. This is a direct hire opportunity working full-time hours. For more information please call 937-224-8326.
Requirements - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Strong problem solving and analytical skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Experience performing extensive research to resolve complex customer inquiries
Enthusiastic attitude and an engaging businesslike approach
MS Outlook experience
Call center experience
Adeptness in customer service
Demonstrated knowledge of Microsoft Word
Proficiency in sales
Microsoft Excel experience highly desired
Customer service experience experience
Ability to use multiple computer systems, applications, and utilize search tools to find information
Excellent verbal, written, and social communication skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong customer service and office administrative skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.