Robert Half International Customer Service Representative in Ceres, California
Description OfficeTeam is looking for someone who loves building solid customer relationships for a Customer Service Representative position in the growing Manufacturing industry. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This Customer Service Representative position is based in the Ceres, California region and is a long-term temporary-to-full-time employment opportunity. The position will be based in a dynamic, rapidly-changing call center.
What you get to do every single day
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Manage and place incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements
Positive attitude and an engaging businesslike approach
Experience using Microsoft Office
Excellent problem-solving skills
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Sound written and verbal communication skills
Strong customer service and office administrative skills
Ability to use multiple computer systems, applications, and utilize search tools to find information
Customer invoices experience
Knowledge of export customer service
Export - import documents experience
Customer service experience desired
Well-founded grasp of Customs
Proven knowledge of Coordinate Logistics
Export Shipments experience preferred
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Experience performing extensive research to resolve complex customer inquiries
3+ years of past relevant experience
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Contact Officeteam now at 209.576.7790 today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.