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Robert Half International Customer Service Representative in CHADDS FORD, Pennsylvania

Description

OfficeTeam is working with a waste management company who is in need of a Customer Service Representative on a temporary to full-time basis. This is an indefinite work from home position. The candidate will be responsible for answering high-volume incoming calls, reviewing vendor contracts, handle correspondence with clients and negotiating service contracts, dispatch service request calls, create service tickets and update existing tickets for clients, assist with tracking, communicate with management and escalate issues when needed and more! Candidates with experience working in an incoming call center are strongly encouraged to apply. Candidates with experience working remotely in a call center is a plus! If you or anyone you know is immediately available for work and interested in learning more, apply online today or call us at 302-252-3771!

Requirements

  • Answering Inbound Calls experience preferred

  • Call Center Customer Service experience

  • Proficiency in Dispatching

  • Manage Vendor Relationships experience preferred

  • Excellent customer service and office administrative skills

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Excellent communication skills (written and verbal)

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proficient with computers and technology platforms

  • Positive attitude and an engaging businesslike approach

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $15.20 - $17.60 / Hourly

Location: CHADDS FORD, PA

Date Posted: February 8, 2021

Employment Type: Temp to Hire

Job Reference: 00800-0011698426

Staffing Area: Office u0026 Administrative

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