Robert Half Desktop Support in Chandler, Arizona
Robert Half is seeking Desktop Support Specialist candidates for our Phoenix-based clients! As a Desktop Support Specialist, you will play a key role in assisting both internal and external customers with troubleshooting requests, as well as ensuring that all peripheral devices are properly connected and functional.
Other essential functions of this position include:
Provide support and training for computers and software for end-users
Assist in corrective action and preventative maintenance taken on equipment/software programs
Support IT Team in inputting and tracking of all help desk tickets
Delivers excellent service at all times, including proactively anticipating needs, maintaining frequent and detail-oriented communication, and responding quickly to service requests
Lives and champions the company's core values at all times, demonstrating the highest level of personal character, integrity, and servant leadership
Other duties as assigned
Some of the position's requirements include:
1-3+ years of experience in a similar role
Ability to troubleshoot and apply successful and creative solutions
CompTIA A+, IT Fundamentals, Network and/or Security certifications are a plus
Ability to adapt and remain flexible with customer needs
Exceptional customer service skills
Strong communication skills with end users, team members, and regional management
Ability to work in both a team environment and independently with minimal supervision
Accountability for the quality and output of work
Excellent multi-tasking, organizational, delegation, and decision-making skills
Ability to perform large work volumes with high degrees of accuracy
Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.