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Robert Half Desktop Support in Chandler, Arizona

Description We are looking for a Desktop Support professional to join our team in Chandler, Arizona. The role involves managing IT infrastructure and local IT equipment, providing production support, problem analysis, solution definition, and user requirements. This role is ideally suited to someone who can ensure the stability of current platforms, while shaping the future of our systems.

Responsibilities:

• Administer and manage Microsoft-based systems and services remotely, ensuring efficient operations.

• Assist in Identity and Access Management (IAM), including account provisioning and deprovisioning, problem resolution, and audit support.

• Maintain the local technology infrastructure to ensure seamless operations.

• Respond to and document IT incidents using our IT incident management system to ensure effective tracking and resolution.

• Keep track of local IT assets and ensure they are maintained in good condition.

• Adhere to Corporate Safety and IT policies and procedures to maintain a safe and compliant working environment.

• Research, procure, configure and deploy customer IT equipment to meet business needs.

• Coordinate emergency incident response across multiple IT teams for critical enterprise service and system outages.

• Use your knowledge of Microsoft Windows OS, Active Directory, Group Policy Management, Microsoft Exchange and Outlook and Office 365 environments, and Windows network configurations in a global enterprise environment for effective system administration.

• Utilize your strong communication and organizational skills to present technical and security concepts to non-technical audiences and foster relationships with key stakeholders and IT Operations peers. Requirements

  • Minimum 3 years of experience in a Windows environment supporting PCs, servers, printers, network equipment (wired and wireless.)

  • Working knowledge of DHCP, DNS, Active Directory, Exchange, and Cisco phone administration.

  • Solid interpersonal and organizational skills.

  • Strong verbal and written communication skills.

  • Strong commitment to teamwork and a team-oriented environment, with willingness to share knowledge and expedite the accomplishment of assigned tasks.

  • Experience in a system administration role supporting multiple platforms and applications

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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