Robert Half Customer Service Representative in Charleston, South Carolina
If you love building solid customer relationships and want to work in the growing Service industry, you might be the Customer Service Representative Robert Half is looking for. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. If you're looking for work on-site in Charleston, South Carolina and can work a short-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! The position will be based in a dynamic, rapidly-changing call center.
Retrieve and oversee the sending of written business communications
Give exceptional customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers
Manage and place incoming telephone calls
Excellent problem-solving skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience using Microsoft Office
Strong computer skills including customer database systems
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Excellent oral and written communication skills
Experience performing extensive research to resolve complex customer inquiries
Practical knowledge of Previous Sales
Expertise in Up-Selling
Inside sales experience highly preferred
Background working with Inbound Sales
Demonstrated knowledge of Customer Quotes
Solid understanding of customer service
Customer Account experience highly desired
Strong familiarity with Inbound Telephone Calls
Adeptness in Customer Contracts
Professional Phone Etiquette experience
General familiarity with Customer Satisfaction
Excellent customer service and office administrative skills
Positive attitude and an engaging businesslike approach
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.