Robert Half International Collections Specialist in Charlotte, North Carolina
Description This Collections Specialist position is for candidates who are natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. Based in the Charlotte, North Carolina region, this long-term temporary role is a great opportunity for a Collections Specialist. Candidates looking to nourish their careers at a growing company will be interested in this opening for an experienced Collections Specialist. Contact Accountemps today if you're interested!
Register all customer payments to the correct reports
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Guarantee payments are processed
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Direct all billing and reporting activities in accordance to deadlines
Update customer files to ensure data integrity
Manage inbound and outbound collections calls and correspondence
Process bankruptcy filings in the correct manner when received
Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries Requirements - Well-founded grasp of customer service
Microsoft Excel experience
Command of commercial collections
Proven knowledge of Call Center Customer Service
Consumer collections experience desired
General familiarity with Manage Vendor Relationships
Deep understanding of Excel Formulas
Microsoft Excel experience
Strong communication and social skills and able to receive criticism well
Previous experience using accounting software
Be able to effectively analyze and make decisions on customer accounts
2-3 years of prior high volume collections experience
AA or BS/BA in Accounting preferred
Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.