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Robert Half International Collections Specialist in Charlotte, North Carolina

Description This Collections Specialist position is for candidates who are natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. Based in the Charlotte, North Carolina region, this long-term temporary role is a great opportunity for a Collections Specialist. Candidates looking to nourish their careers at a growing company will be interested in this opening for an experienced Collections Specialist. Contact Accountemps today if you're interested!

Your responsibilities

  • Register all customer payments to the correct reports

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Guarantee payments are processed

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Direct all billing and reporting activities in accordance to deadlines

  • Update customer files to ensure data integrity

  • Manage inbound and outbound collections calls and correspondence

  • Process bankruptcy filings in the correct manner when received

  • Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries Requirements - Well-founded grasp of customer service

  • Microsoft Excel experience

  • Command of commercial collections

  • Proven knowledge of Call Center Customer Service

  • Consumer collections experience desired

  • General familiarity with Manage Vendor Relationships

  • Deep understanding of Excel Formulas

  • Microsoft Excel experience

  • Strong communication and social skills and able to receive criticism well

  • Previous experience using accounting software

  • Be able to effectively analyze and make decisions on customer accounts

  • 2-3 years of prior high volume collections experience

  • AA or BS/BA in Accounting preferred

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Accountemps. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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