Robert Half Collections Specialist in Charlotte, North Carolina
Description We have a Collections Specialist position open for candidates with a strong sense of ownership and attention to detail. Contact Robert Half today to build your career as a finance professional as a part of a growing team in the Industrial Cleaning Companies industry. This Collections Specialist position in the Charlotte, North Carolina region is a long-term contract / temporary opportunity.
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Process bankruptcy filings in the correct manner when received
Update customer files to ensure data integrity
Direct all billing and reporting activities in accordance to deadlines
Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
Handle inbound and outbound collections calls and correspondence
Document all customer payments to the right reports
Maintain quality customer service and a positive company image by resolving customer account inquiries
Ensure the processing of payments Requirements - Prior experience using accounting software
Ability to survey and make decisions regarding customer accounts
AA or BS/BA in Accounting preferred
2-3 years of prior high volume collections experience
Skills in Resolve Errors
Billing experience desired
Correct Billing experience
Proven knowledge of Resolve Billing
Proficiency in Billing Collection
Good understanding of Account Discrepancies
General familiarity with Peachtree Accounting Software
Quality experience with Microsoft Excel
Earlier work involving Collecting Payments
Billing Statements experience preferred
Practical knowledge of Peachtree Sage
Well-founded grasp of Peachtree Sage
Billing Functions experience
Previous experience working with Resolve Discrepancies
Wide ranging experience with Microsoft Excel
Strong communication skills and able to receive criticism well
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.