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Robert Half Collections Specialist in Charlotte, North Carolina

Description We have a Collections Specialist position open for candidates with a strong sense of ownership and attention to detail. Contact Robert Half today to build your career as a finance professional as a part of a growing team in the Industrial Cleaning Companies industry. This Collections Specialist position in the Charlotte, North Carolina region is a long-term contract / temporary opportunity.

Major responsibilities

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Process bankruptcy filings in the correct manner when received

  • Update customer files to ensure data integrity

  • Direct all billing and reporting activities in accordance to deadlines

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Handle inbound and outbound collections calls and correspondence

  • Document all customer payments to the right reports

  • Maintain quality customer service and a positive company image by resolving customer account inquiries

  • Ensure the processing of payments Requirements - Prior experience using accounting software

  • Ability to survey and make decisions regarding customer accounts

  • AA or BS/BA in Accounting preferred

  • 2-3 years of prior high volume collections experience

  • Skills in Resolve Errors

  • Billing experience desired

  • Correct Billing experience

  • Proven knowledge of Resolve Billing

  • Proficiency in Billing Collection

  • Good understanding of Account Discrepancies

  • General familiarity with Peachtree Accounting Software

  • Quality experience with Microsoft Excel

  • Earlier work involving Collecting Payments

  • Billing Statements experience preferred

  • Practical knowledge of Peachtree Sage

  • Well-founded grasp of Peachtree Sage

  • Billing Functions experience

  • Previous experience working with Resolve Discrepancies

  • Wide ranging experience with Microsoft Excel

  • Strong communication skills and able to receive criticism well

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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