Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Representative in Charlotte, North Carolina

Description

Are you looking for work via Robert Half in the Real Estate Property/Facilities Management field? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This could be the Charlotte, North Carolina Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement.

Responsibilities

  • Field and send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Offer friendly, accurate customer service in a timely fashion

    Requirements - Customer service and office administrative skills

  • Proficiency with Microsoft Office applications

  • Strong computer skills including customer database systems

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Ability to communicate verbally and in writing effectively throughout all levels of the company

  • Ability to recognize, evaluate, and resolve problems effectively

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Comprehensive knowledge of navigating basic office equipment and protocols

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • No stranger to performing extensive research to resolve complex customer inquiries

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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