Robert Half International Customer Service Representative in Charlotte, North Carolina
We're Seeking a Customer Service Representative!
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Service industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This could be the short-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Charlotte, North Carolina!
Manage the fielding and sending of important written business correspondence
Contribute accurate, friendly customer service in a timely fashion
Receive and place telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Command of Call Center Customer Service
Comprehensive knowledge of CRM
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication and interpersonal skills
Microsoft Office experience preferred
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Experience performing extensive research to resolve complex customer inquiries
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Positive attitude and an engaging businesslike approach
Customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.20 - $17.60 / Hourly
Location: Charlotte, NC
Date Posted: October 16, 2020
Employment Type: Temp to Hire
Job Reference: 03200-0011593120
Staffing Area: Office u0026 Administrative