Robert Half International Customer Service Representative in Charlotte, North Carolina
A telecommunications company is seeking a Customer Service Representative for a contract-to-hire opportunity with plenty of growth potential long-term. Hours for this position will be full-time from 8:30am - 5:30pm Monday through Friday.
Customer Service Representative Responsibilities:
Get paperwork and contracts from customers
Call the customer to schedule service first and second visits in addition to answering questions and providing additional information
Sent customer information to the client and enter orders into their system as needed, including gathering data like phone numbers, emails, etc.
Vet and migrate orders
Customer Service Representative Qualifications:
Strong verbal communication and customer service skills
Prior customer service experience, either in a call center or customer-facing environment
Excellent speaking skills; articulate
Strong data entry and typing skills
Ability to learn and work quickly in a fast-paced environment
Team-oriented personality and positive attitude
Desire to grow into a career
Dependability; attendance and punctuality
Proven computer skills
2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred
Solid understanding of customer service
Proven knowledge of documentation
Excellent problem-solving skills
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $11.40 to $13.20 per hour
Location: Charlotte, NC
Date Posted: December 5, 2018
Employment Type: Temporary-to-full-time
Job Reference: 03190-0010756394
Staffing Area: Office & Administrative