Job Information
Robert Half Customer Service Representative in Charlotte, North Carolina
Description Are you looking for work in the Wholesale Distribution field? This Customer Service Representative position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This Charlotte, North Carolina Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity.
Key responsibilities
Retrieve and oversee the sending of written business communications
Deliver outstanding, friendly customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers
Organize and route incoming telephone calls Requirements
-Wholesale distribution or construction industry experience preferred
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Knowledge of Customer Relationship Management (CRM) systems
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong communication skills, both verbally and in writing
Proficiency with Microsoft Office required
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .