Robert Half Corporation Jobs

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Robert Half International Customer Service Representative in Charlotte, North Carolina

Description Join Our Team as a Customer Service Representative!

OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position in Charlotte, North Carolina could be perfect for you!

Responsibilities

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Retrieve and oversee the sending of written business communications

  • Organize and route incoming telephone calls Requirements - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Positive attitude and an engaging businesslike approach

  • Strong communication skills, both verbally and in writing

  • Strong problem solving and analytical skills

  • Demonstrated knowledge of Superior Customer Service

  • Command of data entry

  • Computer Data Entry experience desired

  • Numeric data entry experience

  • General familiarity with Call Center Customer Service

  • Adeptness in Website Analytics

  • Experience with Data Analytics

  • Perform Data Entry experience

  • Excellent computer skills

  • Strong customer service and office administrative skills

  • Strong proficiency in Excel and other Microsoft Program skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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