Robert Half International Customer Service Representative in Charlotte, North Carolina
Description Join Our Team as a Customer Service Representative!
OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position in Charlotte, North Carolina could be perfect for you!
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Organize and route incoming telephone calls Requirements - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comfort and confidence when interacting with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Positive attitude and an engaging businesslike approach
Strong communication skills, both verbally and in writing
Strong problem solving and analytical skills
Demonstrated knowledge of Superior Customer Service
Command of data entry
Computer Data Entry experience desired
Numeric data entry experience
General familiarity with Call Center Customer Service
Adeptness in Website Analytics
Experience with Data Analytics
Perform Data Entry experience
Excellent computer skills
Strong customer service and office administrative skills
Strong proficiency in Excel and other Microsoft Program skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.