Job Information
Robert Half Desktop Support Analyst in CHARLOTTE, North Carolina
Description If you're looking for work in the Manufacturing industry, Robert Half is looking for a Help Desk Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Help Desk Technician position for you. This Help Desk Analyst role is long-term contract / contract / temporary in nature and is located in the Charlotte, North Carolina, area.
Key responsibilities
Coordinate hardware repairs
Settle computer problems, and offer suggestions on appropriate action/solutions
Communicate regularly and effectively with ticket submitters
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Provide computer desktop support in accordance with established policies and procedures
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - Help Desk Experience - Tier 1-2 User Support
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .