Robert Half Corporation Jobs

Job Information

Robert Half International Desktop Support Technician in Charlotte, North Carolina

Description

Responsible for maintaining agency standard Windows 10-based software operating system images, including standard agency approved applications.

Responsible for staging, imaging, and software installations of and on end user PC hardware and delivering completed PCs and devices to end user offices.

Responsible for device recycling, tracking and management in various required cloud-based portals for services such as mobile device management.

Provides daily operational environment monitoring and troubleshooting including log inspection and alert response.

Utilizes reporting and documentation tools such as Microsoft Excel, Microsoft Word, Atlassian Confluence and/or Atlassian JIRA/JIRA Service Desk to track and report on PC deployment activities, processes and procedures which are needed for various business processes and process efficiency evaluation.

Possesses strong knowledge in change management, version control and process.

Requirements

Bachelor’s degree, preferably in Information Technology equivalent experience

Experience implementing, maintaining and performance tuning Windows operating system user images including the configuration and maintenance of deployment technologies

Experience performing operating system imaging security setting reviews to establish and document security baselines for deployed user images.

Experience Creating user accounts and managing access control based on company policies.

Experience with Active Directory-based user and group object management maintenance such as password resets, account disabling and account unlocking.

Analyzing and making recommendations for hardware and software standardization

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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