Robert Half International Help Desk/Desktop Support in Charlotte, North Carolina
First and second level troubleshooting for all desktop/application/printing issues via phone/remote/in person
Documenting work done in ticketing system
Deploy and maintain Windows 10 desktops and laptops
Deploy and maintain desktop applications including Microsoft Office 2016
Active Directory administration including user creation/deletion
Patch management for workstations
Experience with creating and deploying PC images
Inventory control for firm hardware
Set up and monitoring video conferencing equipment
2 or more years supporting Microsoft Windows and Office 365
2 or more years supporting Microsoft Active Directory
General knowledge of networking concepts
Demonstrated track record of effective verbal and written communication
Able to troubleshoot system issues to determine root cause and determine best course of action for resolution
Self-starter willing to take initiative to identify and own issues and produce effective results
Able to work well in a dynamic environment, and to respond effectively with calm, resourcefulness, and flexibility in demanding situations
Detail oriented, organized, and able to prioritize, multi-task, and work well and independently under pressure
detail oriented, tactful, honest, respectful, courteous, cooperative, and client-centric spirit that embraces diversity and inclusion
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Charlotte, NC
Date Posted: October 6, 2020
Employment Type: Temporary
Job Reference: 03200-9502713453
Staffing Area: Technology u0026 IT