Robert Half Salesforce Administrator in Charlotte, North Carolina
Provide technical support and guidance to end users of our internal and customer-facing Salesforce environments.
Incremental hands-on configuration of all new and existing Salesforce features including but not limited to user management, security, custom objects, page layouts, lex pages, validations, workflows, process builders, flows, apex, lwc, experience sites.
Create custom reports and dashboards within the Salesforce platform.
Participate in the testing and deployment of application upgrades to systems.
Occasionally create and maintain up-to-date end user documentation.
Assist with data integrity tasks.
Ability to multi-task with various assignments.
Manage and triage CRM-related requests based on assigned deadlines
Knowledge of Field Service, SF Maps, Case Management and/or Tableau CRM helpful
Actively work with stakeholders and subject matter experts to gather, analyze, and document business and system requirements
Assist in the development of testing and implementation plans as needed to aid in delivery of a quality product, designed for user acceptance and adoption
Adhere to CRM Governance Team policies
2-4+ years of experience in a Salesforce System Administrator role.
Well rounded and up-to-date knowledge of Salesforce’s out of the box capabilities
Administration and declarative development (Lightning) Sales Cloud, Service Cloud Certified Salesforce Administrator, Platform App Builder or other equivalent qualification.
Ability to handle competing priorities in a fast paced environment.
Ability to quickly learn and adapt to new technologies.
Experience in declaratively configuring and maintaining Salesforce Sales Cloud, as well as comfort with SOQL, Process Builder, Flow, Validation rules, and reporting
Experience in Requirements gathering and associated discovery work
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, and Project)
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.