Job Information
Robert Half Customer Service Representative in Charlottesville, Virginia
Description You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This long-term contract / temporary Customer Service Representative position in Charlottesville, Virginia could be perfect for you! The position will be based in a dynamic, rapidly-changing call center.
Your responsibilities in this role
Deliver outstanding, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Manage incoming telephone calls Requirements - Solid understanding of Microsoft Excel
A consistently positive approach to your work that is rooted in a businesslike professionalism
Excellent customer service and office administrative skills
Microsoft Office experience preferred
Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong computer skills including customer database systems
Strong problem-solving skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
No stranger to performing extensive research to resolve complex customer inquiries
Excellent written, verbal and social communication skills highly desired
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .