We are offering a short term contract employment opportunity for a Collections Specialist in the industry of finance, located in Phoenix, Arizona, 85018, United States. The role requires the specialist to effectively manage accounts receivable, perform collection processes, and handle customer inquiries. This position also involves the use of various accounting software systems and customer relationship management tools.
Responsibilities:
• Effectively communicate with customers regarding their account status
• Ensure customers have received debt notices and account updates
• Reconcile transactions to track incoming funds and identify contributors
• Respond promptly and professionally to customer inquiries
• Monitor emails regularly to stay updated on account statuses
• Export reports for record-keeping and analysis
• Manage a portfolio of 250-275 accounts, prioritizing top accounts for collection efforts
• Use CRM and other software systems for account management
• Administer billing functions and claim administration
• Leverage Accurint and ADP - Financial Services for account research and collections.
• Proficiency in Accounting Software Systems is required.
• Must have experience with Accurint.
• Familiarity with ADP - Financial Services is necessary.
• Proficiency in using CRM is expected.
• Experience with Epic Software is a must.
• Must have a strong understanding of Accounts Receivable (AR).
• The ability to handle Answering Inbound Calls is required.
• Must be familiar with Billing Functions.
• Experience in Claim Administration is necessary.
• Must have a good understanding of Collection Processes.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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