Robert Half Customer Service Representative in CHESTER, Virginia
You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate, highly-skilled, and have strong attention to detail. This Chester, Virginia Customer Service Representative position could be for you, if you're available for a long-term contract opportunity.
Receive and send written business correspondence
Give exceptional customer service in a timely fashion
Handle order entry and manage a high volume of email correspondence
Work closely with managers and team member to ensure efficient business
You will likely support business development and client referral goals by actively cross-selling and referring customers
Upbeat, positive attitude and an approach to work rooted in professionalism
- Familiarity with SAP
Comfort and confidence when interacting with internal and external partners and clients/customers
Sound written and verbal communication skills
2+ years of past relevant experience
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Adeptness in Post-Sales Support
Production planning experience
Strong familiarity with complaints
Export customer service experience
Command of billing
Practical knowledge of Verbal De-Escalation
Customer service experience
Demonstrated knowledge of Quotations
General familiarity with sales
No stranger to performing extensive research to resolve complex customer inquiries
Strong customer service and office administrative skills
Ability to use multiple computer systems, applications, and utilize search tools to find information
Advanced Microsoft Office skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.