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Robert Half International Customer Service Representative in Chesterfield, Michigan

Description

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the Chesterfield, Michigan region and is a long-term temporary-to-full-time employment opportunity.

Your responsibilities:

  • Offer friendly, accurate customer service in a timely fashion

  • Handle incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

Requirements

  • Proficient with computers and technology platforms

  • 2+ years of past relevant experience

  • Strong problem-solving skills

  • Excellent oral and written communications skills

  • Order entry experience required

  • Proficiency in Call Center Customer Service

  • Solid understanding of data entry

  • Positive attitude and an engaging businesslike approach

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Customer service and office administrative skills

  • Excellent problem solving skills in Microsoft Office applications

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $12.00 - $14.00 / Hourly

Location: Chesterfield, MI

Date Posted: February 18, 2021

Employment Type: Temporary

Job Reference: 02250-9502857966

Staffing Area: Office u0026 Administrative

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