Robert Half Customer Service Representative in Chicago, Illinois
Robert Half is hiring for a Customer Service Representative in the logistics and transportation industry! We are searching for articulate and highly-skilled candidates in Chicago for a 3 - 4 month engagement that could potentially go temp to hire. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.
Organize and route incoming telephone calls
Update clients regarding freight shipments
Field and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Excellent customer service and office administrative skills
Strong communication and interpersonal skills
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
A consistently positive approach to your work that is rooted in a businesslike professionalism
Hands-on knowledge of MS Office Suite
Customer service experience
Excellent problem-solving skills
Spanish Bilingual Candidates Highly Encouraged to apply!
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.