Robert Half Customer Service Representative in CHICAGO, Illinois
Description If you love building solid customer relationships, this Customer Service Representative position via Robert Half in the growing Manufacturing industry might be for you. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Chicago, Illinois Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to full-time opportunity. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.
Retrieve and oversee the sending of written business communications
You will likely support business development and client referral goals by actively cross-selling and referring customers
Manage incoming telephone calls
Offer friendly, accurate customer service in a timely fashion Requirements - Excellent customer service and office administrative skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated ability to interact effectively with internal and external partners and clients/customers
No stranger to performing extensive research to resolve complex customer inquiries
Proficient with diversified computer software and systems
Excellent communication and organizational skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
2+ years of past relevant experience
Strong problem solving and analytical skills
Experience using Microsoft Office
Prepare Quotes experience preferred
Maintain Vendor Files experience
Email Correspondence experience preferred
Order entry experience
Solid understanding of customer service
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.