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Robert Half International Desktop Support Analyst in CHICAGO, Illinois

Description This Desktop Support Technician role with Robert Half Technology requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You will have the opportunity to work with a company in the detail oriented Services industry in this role. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. This Desktop Support Analyst role is long-term temporary in nature and is located in the Chicago, Illinois, area.

Your responsibilities in this role

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • hardware repairs with the appropriate vendors

  • Rectify computer problems, and suggest appropriate action/solutions

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Meet regularly and effectively with ticket submitters

  • Supply computer desktop support in accordance with established policies and procedures Requirements

  • Proven knowledge of Deskside Support

  • General familiarity with End-User Support

  • Google Apps experience

  • Well-founded grasp of Desktop Support

  • Proficiency in Microsoft Windows 10

  • Audio Visual experience

  • Microsoft Windows experience

  • Active Directory experience

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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