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Robert Half International Desktop Support Analyst in Chicago, Illinois


This is a job where you will need to excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If you think you fit that description, Robert Half Technology has a Desktop Support Technician role with a company in the IT Hardware industry that may be the position for you. We especially want to hear from motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is a long-term temporary opportunity based in the Chicago, IL area.

What you get to do every single day

  • Fix computer problems, and recommend appropriate action/solutions

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

  • Match hardware repairs with the appropriate vendors

  • Be in contact regularly and effectively with ticket submitters

  • Supply computer desktop support in accordance with established policies and procedures

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

    Requirements - Desktop support or related experience

  • Proven knowledge of Laptop Images

  • Comprehensive knowledge of Computer Imaging

  • Laptop Hardware experience

  • Desktop Imaging experience

  • Deep understanding of Deskside Support

  • Desktop Support experience preferred

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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