Robert Half Desktop Support Analyst in CHICAGO, Illinois
Do you excel at explaining intricate technical information to the non-technical user? A driven individual who is most productive in an active and positive environment is the ideal candidate for this position. If you think you have these qualities, Robert Half has a Desktop Support Technician role with a company in the Real Estate & Property industry that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is a long-term role
Match hardware repairs with the appropriate vendors
Communicate regularly and effectively with ticket submitters
Offer computer desktop support in accordance with established policies and procedures
Resolve computer problems, and give guidance on appropriate action/solutions
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Requirements - 5+ years of desktop support or other related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Knowledge of Desktop Application
Application support experience
Strong familiarity with Desktop Support
Microsoft Office 365 experience preferred
Experience with Hardware Troubleshooting Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.