Robert Half Document Processor (Hybrid) in Chicago, Illinois
Our large banking client is currently looking to add multiple Document Processors (Hybrid) to their team in Chicago, IL.
This role works directly with clients, Bankers, Sales, Service and KYC to open Commercial Bank accounts, provide clients with legal documentation and ensure certain firmwide and regulatory requirements are met.
Owning the research, creation, validation and negotiation oversight of client documentation for account opening
Leverage critical thinking skills to customize, streamline, and solution account and documentation needs
Managing client and internal expectations with a continued drive to exceed expectations
Interacting with clients, answering client questions and working with clients to minimize documentation requirements
Representing the team as the Documentation Specialist on your assigned implementations
Collaborate with team and internal partners (Legal, Service, Sales, KYC) to deliver a seamless client onboarding experience
Owning your role and feeling empowered to escalate when support is needed to remove obstacles to success
Bachelor of Arts/Bachelor of Science degree
Can have strong AML/KYC/Fraud Detection experience in lieu of degree
Document processing experience
Banking or Financial Services industry experience preferred
Customer/client onboarding experience preferred but not required
Proven ability to independently identify issues, analyze problems and provide viable solutions
Excellent verbal and written communication skills
Time management and organizational skills
Experience in financial services, if possible Corporate/Commercial Banking
Excellent attention to detail
Strong client focus and ability to partner with various internal groups and client coverage
Additional Position Details:
Contract type: Contract
Contract Duration (estimated & subject to change/extend): 6 months (possibility for extension or conversion to permanent - depending on performance and business needs)
Schedule: M-F 8:00 a.m. - 5:00 p.m.
Location: Training on-site first 3-4 weeks most likely, then hybrid schedule
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.