Robert Half Corporation Jobs

Job Information

Robert Half International Help Desk Analyst I in Chicago, Illinois

Description

Robert Half Technology is hiring for a Help Desk Analyst—the partner is a growing company, and needs someone to support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Chicago, Illinois area and is a long-term temporary opportunity.

Your responsibilities in this role

  • Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Provide service on technical help tickets submitted via phone, email, and walk-ups

Requirements

  • Experience in user administration and bug fixing in a client server environment

  • Understanding of basic networking concepts

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • IT support ticketing system experience desired

  • Strong problem-solving skills

  • Knowledge of Microsoft Office 365

  • Zendesk experience desired

  • Strong familiarity with Microsoft Office 365

  • Experience with MS Windows 10

  • Microsoft Windows 8 experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Chicago, IL

Date Posted: November 16, 2020

Employment Type: Temporary

Job Reference: 01300-0011620643

Staffing Area: Technology u0026 IT

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