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Robert Half O 365 Support Analyst in Chicago, Illinois

Description This is a job where you will need to excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If that's you, Robert Half has a Desktop Support Technician role that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. Located in the Chicago, Illinois, area, this Desktop Support Analyst role is long-term contract / temporary in nature.

What you get to do every day

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Communicate regularly and effectively with ticket submitters

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Match hardware repairs with the appropriate vendors

  • Rectify computer problems, and suggest appropriate action/solutions

  • Offer computer desktop support in accordance with established policies and procedures Requirements

  • Solid understanding of Microsoft Office 365 Administration & migrations

  • Adeptness in End User Training

  • Demonstrated knowledge of customer service

  • Migration experience

  • Basic Network Troubleshooting experience

  • Proficiency in Deskside Support

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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