Robert Half ServiceNow Senior Consultant in CHICAGO, Illinois
ServiceNow Senior Consultant
Are You Ready to Live Protiviti?
The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and diverse company culture. We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all of your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.
That's Living Protiviti.
We strive to recruit and hire the best talent, and it do es not stop there. Once you join us, we promise to help you bring your career to life through exceptional work experiences, a culture passionate about learning and development, and a dedication to what matter s to you.
Are you inspired to make a difference?
Then you have come to the right place.
Where We Need You:
The Chicago office is seeking a ServiceNow Senior Consultant to join our growing team.
What You Can Expect:
The Senior Consulta nt coaches Interns, Consultants, and facilitates the successful completion of project work plan s . Serving as both role model and trainer, the Senior Consultant demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency. The Senior Consultant learns to identify areas of risk and opportunities to improve efficiencies. Relationships with client personnel and professional associates strengthen as the ability to communicate, gain trust and network improves. At the direction of managers, the Senior Consultant may accept responsibility for decision-making, ranging from staffing and preparation of deliverables to application of methodologies.
What Will Help You Be Successful:
You enjoy identifying areas of business risk, potential technical problems, and opportunities to improve the efficiency and profitability of the client’s overall business processes .
You are passionate about evaluating, synthesizing, organizing and interpret ing data and information .
You create a positive work environment that fosters open communication among all engagement team members .
You effectively build relationships with your clients and provide them with timely top-quality service .
You have an inherent interest in pr oject management and team leadership. Y ou seek new ways to create extraordinary development opportunities and ways for your team to make an impact on our clients and communities .
Do Your Talents Include the Following?
Working knowledge of three-tier architecture and its impact on information and security management
Presentation Layer (Client, web front-end, etc.)
Application (business logic) Layer
Working knowledge of network and infrastructure
Experience with of various database technologies (Oracle, SQL Server, Access)
Basic knowledge of one or more development languages and SQL
Experience with domain management strategies, network segmentation, firewalls and middleware tools
Working knowledge of development and operations (including DevOps), process design and tools/software
Experience with cloud technologies including platforms, infrastructure, software, etc. , as a service
Experience working on enterprise transformation initiatives (i.e. platform modernization and digital)
Knowledge of technology strategy including strategy development, portfolio review/management, business case development, etc.
Experience with technology governance, risk, and compliance frameworks and evaluation techniques
Experience mentoring and advising junior staff
Previous experience in driving alignment between IT and the business strategy, while considering operational and regulatory drivers in service areas including but not limited to:
IT Infrastructure Transformation - addressing Technical Debt of aged infrastructure and designing plans to achieve core modernization. Knowledge of leading edge infrastructure technologies such as: SD-WAN, Virtualization, Hyper-convergence, Enterprise Data Storage
IT Strategic Planning & Implementation - working with client executives to develop 1 - 3 year IT strategic plan that aligns to organizational require me nts for both current operations and future growth initiatives.
Enterprise Architecture - Analyzing, defining and executing enterprise change https://ezhub.newrez.com/home toward desired business vision and outcomes.
Previous experience with ServiceNow including:
ServiceNow specific skills (any of the following): overall platform knowledge, instance configuration/administration, CMDB, service catalog, service portal, workflow, ATF, orchestration, integrations such as SOO, Active Directory, Okta, SCCM, cloud, etc., discovery, service mapping, mobile
ServiceNow product knowledge or implementation experience (any of the following): ITSM, ITOM, Software Asset Management, SecOps, GRC/IRM, ITBM, CSM and any others
Your Educational and Professional Qualifications:
Bachelor’s degree in relevant discipline (e.g. MIS, CIS) required
3+ years in a related field required; preferably in professional services and/or industry
ITIL Foundations or higher
ServiceNow Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS), or others
Certifications including but not limited to disciplines such as architecture (e.g., TOGAF), application life cycle management (e.g., PMP, Agile Scrum/Product Owner, SAFe, DevOps), service management (e.g., ITIL) are strongly preferred
Technology specific certifications around VMware, Amazon Web Services, Microsoft Azure, MCSA/MCSE, Cisco, etc. are a plus
Do You Love Exploring New Places?
We travel throughout the month frequently based upon client requests/commitments. Travel may include suburban, regional, or out of state locations.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
For all US & Canada Postings: You may submit your application materials online. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please call our HR Solutions Center at 1.855.744.6947 for assistance. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles, CA: Protiviti will consider for employment qualified Applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
IL PRO CHICAGO