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Robert Half International San Francisco/Chicago Business System Analyst in CHICAGO, New York


San Francisco/Chicago Business System Analyst






Are You Ready to Live Protiviti?

At Protiviti, you make a positive impact on our clients, the company, and your community. We hire creative, curious people who like learning and growing every day. We fuel your curiosity with challenging work, talented colleagues and innovative learning resources. At every level of our team, we build leaders who have the ability to influence and achieve. We value inclusion and encourage you to bring your whole self to work – all of your talents, passions, and priorities… all of the things that make you who you are.

Are you inspired to lead, learn, grow, and make a difference?

You’ve come to the right place!

Where We Need You:

We are seeking individuals with strong engagement management experience and a commitment and passion for internal digitalization and process improvement to help us manage, adopt and evolve on this change journey.

What You Can Expect:

Protiviti has an extraordinary number of new systems and processes planned for the next few years, as well as enhancements for existing systems and processes. This unique and exciting position will provide the individual with an opportunity to directly influence our organization and team with experienced professionals including but not limited to our RH Technology experts, our Knowledge Management experts, our Internal Communications experts, and multiple Strategic Initiative Leaders. The person will report directly to the Senior Director of Finance and Operations. Role includes direct collaboration with leaders in Human Resources, Recruiting, and Learning and Development. Role includes significant interaction with the EVP of Finance and Operations.

What Will Help You Be Successful:

  • Ability to identify and align business processes, policies and procedures are supported by proposed application solutions. Includes scoping and documenting alternatives/options to solve business problems.

  • Develops documentation of requirements and QA, and potentially propose screen layouts/wireframes, validation requirements and error messages.

  • Communicates requirements and coordinates with Development team to implement and unit test system changes.

  • Assesses upstream and downstream impacts of system changes and communicates with other stakeholders and teams to ensure an integrated solution.

  • Designs test plans and conducts integration and user acceptance testing. Coordinates and assists in execution of user trainings.

  • Develops detailed change management plans with key stakeholders for individual projects;

  • Drafts and revises communications (written email, written I on Protiviti stories, audio and video to name a few examples) in accordance with the change management plan for individual projects;

  • Drafts and revises content for training including e-Learning modules and other collateral (such as Help Guides, FAQs, etc.) in conjunction with the Learning and Development team resources.

  • Coordinates with global champions and key stakeholder groups to facilitate feedback and brainstorming sessions as well as UAT (User Acceptance Testing)

Do Your Talents Include the Following?

  • Strong project and program management skills – the type of person who will 'dig in' to the projects and know our programs inside and out. Collaborate as project partner rather than assign and check off tasks.

  • Proficient knowledge and understanding of our end-to-end engagement management processes and tools.

  • Solid communication skills, both written and verbal. Looking for someone concise and crisp, as well as creative.

  • Detail oriented, persistent, diligent.

  • System knowledge and data analytic skills (SQL is a plus)

  • Workday HCM experience required. Helpful to have experience with integrations.

  • Experience in change management or PMO desired.

  • Certification or desire for certification in Agile

Your Educational and Professional Qualifications:

  • Bachelor’s degree from accredited university in relevant academic area or equivalent relevant work experience

  • Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access.

Do You Love Exploring New Places?

There will be some limited travel when our travel resumes, most likely to San Ramon, CA (RH Corporate Services Center).

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

For all US & Canada Postings: You may submit your application materials online or call 1.888.556.7420 for additional ways to apply. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles, CA: Robert Half will consider for employment qualified Applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.



Protiviti ( is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through our network of more than 85 offices in over 25 countries.

Named to the 2020 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 60 percent of Fortune 1000 and 35 percent of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.