Robert Half International Americas Delivery Center Competency Lead- US Midwest in CINCINNATI, Ohio
Americas Delivery Center Competency Lead- US Midwest
ARE YOU READY TO LIVE PROTIVITI?
The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and diverse company culture. We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all of your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.
That's Living Protiviti.
We strive to recruit and hire the best talent, and it does not stop there. Once you join us, we promise to help you bring your career to life through exceptional work experiences, a culture passionate about learning and development, and a dedication to what matters to you.
Are you inspired to make a difference?
Then you have come to the right place.
WHERE WE NEED YOU
The Protiviti Americas Delivery Center (located in the US Midwest) is seeking a Competency Lead to join our growing team. Embracing Protiviti’s vision of “Bringing Confidence to a Dynamic World,” Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients.
WHAT YOU CAN EXPECT
As part of the Protiviti ADC leadership team, you will oversee a team of professionals striving to deliver service excellence for our clients around the globe. On a typical day, our delivery center staff will collaborate and execute tasks for the project assigned to them in support of Protiviti’s Solution offerings – Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, analysis, development, maintenance, testing, validation, reporting, and other activities based on client needs. As an ADC Competency Lead, you will be responsible for managing multiple pods (teams) within the site, leading critical and complex projects, and reporting performance to the Site Lead.
WHAT YOU’LL FOCUS ON
Ensuring the efficient and effective delivery of services through the responsibility of managing Pod Leads.
Liaising with Protiviti Solution and Segment stakeholders at the ADC as a single point of contact.
Communicating status, site roadblocks, and creative solutions to the Site Lead.
Ensuring the implementation of standard operating procedures and project operation procedures.
Developing a best practices and knowledge management repository.
Inspiring a team and providing career and competency development opportunities.
Updating knowledge and skills inventory for resources within the ADC.
Partnering with Protiviti Risk Management functions to implement security policies and procedures across the ADC .
Ensuring high client satisfaction by exceeding internal stakeholders’ and external clients’ requirements and goals.
WHAT WILL HELP YOU BE SUCCESSFUL
You’ve led a process or function and have the ability to implement key initiatives for a team.
You encourage others and create coaching programs to help teams succeed and grow.
You’re recognized for your knowledge and your ability to deliver optimized work products.
You share ideas across teams with a mutual goal of optimizing project quality.
You foster a positive culture through relationship building.
You seek opportunities for your own professional development as well as identify opportunities for others to learn.
YOUR EDUCATIONAL & PROFESSIONAL CREDENTIALS
Bachelor’s degree in relevant discipline (e.g. Accounting, Finance or Business-Related field) required.
8+ years working in internal audit, consulting, assurance services, or related field, either in professional services or industry.
Demonstrated experience leading and managing large client delivery teams.
Well versed in Microsoft Office suite applications with emphasis on Excel, Word, and PowerPoint.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
For all US & Canada Postings: You may submit your application materials online or call 1.888.556.7420 for additional ways to apply. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran
Protiviti (www.protiviti.com) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through our network of more than 85 offices in over 25 countries.
Named to the 2020 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 60 percent of Fortune 1000 and 35 percent of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.