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Robert Half Americas Delivery Center Senior Analyst- Business Process Controls in CINCINNATI, Ohio


Americas Delivery Center Senior Analyst- Business Process Controls





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Then you have come to the right place.


The Protiviti Americas Delivery Center is seeking a Business Process Senior Analyst to join our growing team. Embracing Protiviti’s vision of “Bringing Confidence to a Dynamic World,” Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients.

As part of the Protiviti ADC team, you will collaborate with a team of professionals striving to deliver service excellence for our clients around the globe. On a typical day, our delivery center staff will collaborate and execute tasks for the project assigned to them in support of Protiviti’s Solution offerings – Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on client needs.


  • Developing an understanding of business processes, technical skills, project requirements, and the client’s business in a variety of industries.

  • Conducting testing of business process and IT controls, performing data migrations and data analyses and assisting in development and testing of Governance, Risk and Compliance (GRC) frameworks.

  • Ensuring timely and quality completion of assigned project phases within a defined budget.

  • Assisting with the preparation of client deliverables, including agendas, status reports, and final reports.

  • Mentoring Analysts by demonstrating the attributes of excellent client service, technical, and professional knowledge.

  • Reviewing Analysts’ project work for quality and accuracy and providing valuable feedback on areas of improvement.

  • Assisting in scheduling and project prioritization for Analysts.

  • Communicating findings, roadblocks, and project status to the project team management.

  • Identifying areas for improvement within processes or providing improvement suggestions when challenges arise.

  • Independently interviewing client teams to understand current state system and processes.

  • Fostering and maintaining meaningful client relationships.

Upon hire, you will be provided with comprehensive training sessions. Depending on your project work, day-to-day activities may include one or more of the following:

  • Analysis

  • Performing testing of internal and IT controls using pre-defined instructions/guidance within recognized frameworks (e.g. Sarbanes-Oxley, NIST CSF, etc.).

  • Performing support for accounting activities such as preparation and computation of financial records, reviewing invoices, preparing data for entry into systems, and evaluating transactions for accuracy.

  • Reporting

  • Preparing project status reports including outlining key accomplishments, items for discussion, and next steps.

  • Performing budget vs. actuals findings by comparing project hours incurred to overall project budget.

  • Preparing reports (summarizing work performed) including detailed findings and result dashboards.

  • Innovation and Learning

  • Identifying areas of professional interest (i.e. cybersecurity, privacy, financial crimes compliance, accounting, etc.) and completing trainings to expand knowledge in the designated area.

  • Supporting Innovation activities by providing internal recommendations related to improving the way in which we deliver services to clients (e.g., through Automation, increased standardization etc.)


  • You learn quickly and have the flexibility to adapt to changing roles and requests.

  • You enjoy working in a team environment and serving as a mentor to others.

  • You are highly organized and have familiarity with project management concepts.

  • You enjoy problem solving and have the ability to bring order to unstructured problems.

  • You have the ability to foster relationships with colleagues and with clients.

  • You can leverage listening skills to determine the best course of action for our clients.

  • You possess excellent written communication skills (experience with business writing preferred.)


  • Bachelors Degree and 2+ years experience with internal or external audit or controls testing

  • Strong skills in Microsoft Office suite applications with emphasis on Excel, Word, and PowerPoint.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

For all US & Canada Postings: You may submit your application materials online or call 1.888.556.7420 for additional ways to apply. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran