Job Information
Robert Half Collections Specialist in Cincinnati, Ohio
Description
We are seeking a versatile and highly organized Accounts Receivable/Collections Specialist for a contract role. The successful candidate will effectively manage open accounts, improve tenant relations, and resolve any outstanding payment issues.
Responsibilities:
Review open accounts for collection efforts and make outbound collection calls in a professional manner
Address all past due balances with collection calls, default letters, and escalated accounts
Communicate with tenants regarding unclear charges and work with Accounting to clarify them
Generate aging reports, tracking and resolving outstanding payment issues
Negotiate with tenants for non-payment cases, understanding reasons for delays and reporting to management
Mail correspondence to encourage payment of delinquent accounts
Facilitate resolutions of tenant complaints and requests in coordination with internal departments
Meet with the Portfolio Management Team to provide updates on collection progress and unresolved matters
Perform additional duties as assigned
Requirements
A minimum of 3 years Account Receivable and/or Collection experience
Associates or Bachelor’s Degree preferred (not required)
Excellent attention to detail
Strong organizational skills and the ability to prioritize tasks in a high-volume, deadline-oriented environment
Exceptional customer service and communication skills, both oral and written
Proficiency in Excel
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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