Job Information
Robert Half Collections Specialist in Cincinnati, Ohio
Description
We are currently seeking a motivated and detail-oriented Collection Specialist to join our dynamic finance team. With a firm belief in the value of professionalism and excellence, our company provides a platform for personal and professional development.
Responsibilities:
• Oversee accounts receivable to pinpoint delinquent accounts
• Engage with customers who have outstanding accounts to facilitate payments or negotiate installment plans when necessary
• Accurately document all customer interactions and payments received
• Address and rectify any customer complaints or issues related to billing
• Regularly update the team on the status of unpaid accounts and the progress of repayment
• Carry out billing collection processes
• Handle B2B collections and cash collections
• Perform collection operations
• Work with commercial collections and credit collections.
Requirements • Proficiency in Accounting Software Systems
• Solid understanding of Accounts Receivable (AR)
• Experience in answering inbound calls professionally and efficiently
• Ability to perform billing functions accurately and timely
• Familiarity with various collection processes and strategies
• Knowledge of D365 software
• Expertise in billing collection
• Proven experience in B2B collections
• Understanding of collection operations
• Proven track record in cash collections
• Demonstrated skills in collections
• Experience in collections for commercial accounts
• Knowledge in credit collections and related procedures
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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