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Robert Half Customer Service Representative in CINCINNATI, Ohio

Description Customer Service Representatives will be preferred for this position via Robert Half in the growing Manufacturing industry if they love building solid customer relationships. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This long-term contract / temporary to hire Customer Service Representative position in Cincinnati, Ohio could be perfect for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

Responsibilities

  • Manage the fielding and sending of important written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Receive and place telephone calls Requirements - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • 2+ years of past relevant experience

  • Ability to effectively interact, verbally and in writing

  • Excellent problem-solving skills

  • Proven knowledge of account management

  • Strong familiarity with customer service

  • Pricing experience

  • Order entry experience

  • Log Shipping experience required

  • Experience with Contract Terms

  • Strong customer service and office administrative skills

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Proficient with computers and technology platforms

  • Hands-on knowledge of MS Office Suite

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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