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Robert Half Customer Service Representative in CINCINNATI, Ohio

Description If you like the idea of working in a dynamic, rapidly-changing environment, you might be interested in this Bilingual Customer Service Representative position via Robert Half. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This Customer Service Representative job is long-term contract / temporary to full-time, and located in Cincinnati, Ohio.

Your responsibilities in this role

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Offer friendly, accurate customer service in a timely fashion Requirements -Bilingual (English and Spanish) - Customer service and office administrative skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Proficient with diversified computer software and systems

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent oral and written communications skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Customer service experience

  • Expertise in detail oriented Phone Etiquette

  • Strong familiarity with sales

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Strong technical skills including proficiency with Microsoft Office

    If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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