Robert Half Customer Service Representative in CINCINNATI, Ohio
Description This Customer Service Representative position via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This Customer Service Representative opportunity is located in Cincinnati, Ohio, and is a short-term contract / temporary to hire engagement.
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Organize and route incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion Requirements - Strong communication and interpersonal skills
Strong computer skills including customer database systems
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Assist Customers experience
Adeptness in Customer Transaction
Pension administration experience preferred
Customer Account experience desired
Microsoft Excel experience
Experience with customer service
Experience performing extensive research to resolve complex customer inquiries
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Ability to recognize, evaluate, and resolve problems effectively
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Strong customer service and office administrative skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.