Robert Half Corporation Jobs

Description We are offering a contract to hire employment opportunity for a Collections Specialist in Cleveland, Ohio, United States. This role is integral to our team, focusing on managing the end-to-end collection process, from sale to payment receipt, within our industry. The successful candidate will have a strong background in handling customer accounts, maintaining accurate records, and resolving inquiries.

Responsibilities:

• Manage the collection process from the time of sale to payment receipt.

• Communicate effectively with accounts that are overdue or surpassing their authorized credit limit.

• Conduct regular collection calls on accounts that are overdue or at risk.

• Issue collection letters, liens notices, and coordinate with legal teams in cases of bad debt collections.

• Evaluate credit requests of new accounts through credit reports, Better Business Bureau (BBB), credit references, and independent research.

• Obtain missing information for new account applicants and maintain all credit files.

• Generate, evaluate, and distribute accounts receivables aging reports for management and sales team.

• Establish and maintain effective working relationships with internal teams such as managers, sales, and HR.

• Build relationships with customers, third-party agencies, and attorneys outside the organization.

• Undertake other duties related to Accounts Receivable as assigned. Requirements

• Experience and knowledge of best practices with Debt Collection

• Ability to handle and resolve conflict resolution

• Must possess skills in Accounts Receivable (AR) management.

• Ability to handle Answering Inbound Calls professionally.

• Strong understanding of Collection Processes is essential.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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