Robert Half Corporation Jobs

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Robert Half Customer Experience Specialist in Cloquet, Minnesota

Description

We are looking for a long term contract Customer Experience Specialist.

Job Duties:

  • Open & Organize customer complaints

  • Perform paper testing, evaluate results and develop responses to customer complaints.

  • Generate weekly Certificate of Analysis for customers

  • Monitor daily standard testing data and report deviations

  • Run daily specification reports and report deviations

  • Office Support as needed

Requirements:

High School Education required. An associates or bachelors degree is preferred.

The applicant must have the ability to learn and operate test equipment, including the Vandercook printing press. Additionally the following skills and abilities are required:

  • Compile, interpret and understand data

  • Intermediate to advanced use of Excel, Word, and PowerPoint

  • Efficient record keeping and organization

  • Excellent verbal and written communication

  • Collaboration and teamwork

  • Efficient prioritization and coordination of job tasks

  • Ability to lift heavy packages (maximum of 30 lbs)

Experience in manufacturing and/or quality systems is preferred (2-3 yrs). Knowledge of the paper making, coating, and finishing process would be beneficial. Additionally, understanding the Cloquet paper grades, paper quality properties, and the important printing characteristics of paper would be advantageous.

Computer experience with databases and systems such as Oracle, SAP, Proficy, MICS (or similar manufacturing data systems) is preferred.

Requirements

Requirements:

High School Education required. An associates or bachelors degree is preferred.

The applicant must have the ability to learn and operate test equipment, including the Vandercook printing press. Additionally the following skills and abilities are required:

  • Compile, interpret and understand data

  • Intermediate to advanced use of Excel, Word, and PowerPoint

  • Efficient record keeping and organization

  • Excellent verbal and written communication

  • Collaboration and teamwork

  • Efficient prioritization and coordination of job tasks

  • Ability to lift heavy packages (maximum of 30 lbs)

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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