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Robert Half Help Desk Analyst III in COCONUT CREEK, Florida


Robert Half is looking for a Help Desk Analyst III. Please apply today for immediate consideration.


  • Proficient in Windows Server Administration, Operations and Maintenance, and service delivery, including the ability to troubleshoot, isolate and resolve problems, install and setup equipment, and maintain system compliance as demonstrated by previous work experience.

  • Must have experience working computer hardware for installation and upgrades; software installation/upgrading procedures; and file and system maintenance procedures

  • Must have experience with Microsoft server 2008- 2016 operating systems and services, to include Active Directory, File and Print services, Exchange, IIS, SQL, permissions, and security; experience with Microsoft desktop applications and operating systems; and experience with network protocols, design, and maintenance

  • Bachelor’s degree or equivalent experience of 5 to 6 years.

  • Demonstrated excellent written and verbal communication skills

  • Demonstrated commitment to outstanding customer service

  • Detail-oriented detail oriented with ability to work in a customer focused, operational, and project orientated environment.

  • Excellent organizational skills with the ability to successfully prioritize and multi-task.

  • Ability to fully meet expectations while projecting a calm and detail oriented demeanor, even during stressful situations

  • Ability to provide mentoring for less experience system administrators and dedication to being a team player.

  • Proven ability to work effectively both independently and within a team, performing work successfully via verbal or written instructions and in the absence of supervisory oversight

  • Must have basic networking skills and an understanding of IP networks

  • Proficient in Microsoft Terminal Server

  • Proficient in Exchange 2016 on prem.

  • Proficient with Microsoft WSUS / patch management tools and methods.

  • Proficient with Windows Server and AD security best practices

  • Excellent general personal computer skills including Outlook, Word, Excel, Power Point and Visio

  • Familiar with SQL Server 2005 or 2008 administration

  • Proficient with administration of EMC SAN’s using Navisphere and/or Unisphere.

  • Familiar with SharePoint Administration

  • Familiarity with CyberArk, Barracuda Email and backup is a plus

  • Must be able to travel.


    Microsoft Windows Server, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Windows Infrastructure, Microsoft Azure, Microsoft Hyper-V, Microsoft Office Suites

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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