Robert Half CMDB Manager in Columbia, Maryland
Are you a passionate data champion with a knack for organization and a desire to build something amazing? We're seeking a talented CMDB Manager to join our growing team and take ownership of our Configuration Management Database (CMDB). This role is not responsible for managing a team. This opportunity is a remote role with a preference of candidates to be in MD, DC, DE, or VA for occasional on-site meetings. This is a contract to permanent opportunity!
Leading the charge: Overseeing all aspects of our CMDB, including data governance, accuracy, and integration with ServiceNow.
Data detective: Analyzing data from various sources (including automated discovery) to ensure complete and accurate representation of our IT infrastructure (inventory, network, servers, etc.).
Mapping the future: Working with stakeholders to identify and map business-critical applications, aiming to complete a comprehensive ServiceNow Service Mapping or CSD model by Q3.
Tech-savvy wizard: Embracing ServiceNow and other technical tools to build and maintain an efficient CMDB system.
Collaboration king/queen: Partnering with IT teams and across departments to ensure everyone has access to accurate and reliable CMDB data.
Innovation advocate: Staying ahead of the curve by researching and implementing best practices and new technologies to enhance our CMDB.
Applicants must be willing to undergo a background check, drug screen, and a credit check.
Bonus points if you have:
Bachelor's of Science in Information Technology and/or other related fields - REQUIRED!!!!!
3+ years of experience with ServiceNow, configuration management (CMBD), and Service Mapping.
Foundational knowledge in ServiceNow Implementation.
Expertise in ServiceNow ITSM.
A strong understanding of IT infrastructure and data management principles.
Excellent communication and collaboration skills.
A proactive and results-oriented approach.
A willingness to learn and adapt to new technologies.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.