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Robert Half CMDB Manager in Columbia, Maryland


Are you a passionate data champion with a knack for organization and a desire to build something amazing? We're seeking a talented CMDB Manager to join our growing team and take ownership of our Configuration Management Database (CMDB). This role is not responsible for managing a team. This opportunity is a remote role with a preference of candidates to be in MD, DC, DE, or VA for occasional on-site meetings. This is a contract to permanent opportunity!


  • Leading the charge: Overseeing all aspects of our CMDB, including data governance, accuracy, and integration with ServiceNow.

  • Data detective: Analyzing data from various sources (including automated discovery) to ensure complete and accurate representation of our IT infrastructure (inventory, network, servers, etc.).

  • Mapping the future: Working with stakeholders to identify and map business-critical applications, aiming to complete a comprehensive ServiceNow Service Mapping or CSD model by Q3.

  • Tech-savvy wizard: Embracing ServiceNow and other technical tools to build and maintain an efficient CMDB system.

  • Collaboration king/queen: Partnering with IT teams and across departments to ensure everyone has access to accurate and reliable CMDB data.

  • Innovation advocate: Staying ahead of the curve by researching and implementing best practices and new technologies to enhance our CMDB.

Applicants must be willing to undergo a background check, drug screen, and a credit check.


Bonus points if you have:

  • Bachelor's of Science in Information Technology and/or other related fields - REQUIRED!!!!!

  • 3+ years of experience with ServiceNow, configuration management (CMBD), and Service Mapping.

  • Foundational knowledge in ServiceNow Implementation.

  • Expertise in ServiceNow ITSM.

  • A strong understanding of IT infrastructure and data management principles.

  • Excellent communication and collaboration skills.

  • A proactive and results-oriented approach.

  • A willingness to learn and adapt to new technologies.



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