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Robert Half International Customer Service Representative in COLUMBIA, Maryland

Description

Opportunities for a Customer Service Representative!

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the financial industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Columbia, Maryland, and is a short-term temporary-to-full-time engagement.

What you get to do every day

  • Deliver outstanding, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence

  • Organize and route incoming telephone calls

    Requirements - 2+ years of past relevant experience

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Positive attitude and an engaging businesslike approach

  • Excellent customer service and office administrative skills

  • Proficient with computers and technology platforms

  • Proficiency with Microsoft Office required

  • Ability to interact effectively with internal and external partners and clients/customers

  • Solid understanding of customer service

  • Knowledge of retail banking

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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