Robert Half International Customer Service Representative in Columbia, Missouri
If you love building solid customer relationships, this Customer Service Representative position via OfficeTeam might be for you. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative position is based in the Missouri region and is a long-term temporary employment opportunity. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.
You will likely support business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Field and send out send written business correspondence
Give exceptional customer service in a timely fashion
Requirements - Strong computer skills including customer database systems
Proficiency with Microsoft Office required
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Critical thinking, problem solving, ability to work independently
1+ years of past relevant experience
Excellent customer service and office administrative skills
Excellent verbal, written, and social communication skills
Upbeat, positive attitude and an approach to work rooted in professionalism
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Foundational knowledge in data entry
Strong familiarity with Inbound Outband Calls
Adeptness in Microsoft Outlook
Comprehensive knowledge of Call Center Customer Service
Customer service experience
Resolve Customer Service experience
Ability to interact effectively with internal and external partners and clients/customers
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.