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Robert Half International Customer Service Representative in Columbia, Missouri


If you love building solid customer relationships, this Customer Service Representative position via OfficeTeam might be for you. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative position is based in the Missouri region and is a long-term temporary employment opportunity. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

Key responsibilities

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Organize and route incoming telephone calls

  • Field and send out send written business correspondence

  • Give exceptional customer service in a timely fashion

    Requirements - Strong computer skills including customer database systems

  • Proficiency with Microsoft Office required

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Critical thinking, problem solving, ability to work independently

  • 1+ years of past relevant experience

  • Excellent customer service and office administrative skills

  • Excellent verbal, written, and social communication skills

  • Upbeat, positive attitude and an approach to work rooted in professionalism

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Foundational knowledge in data entry

  • Strong familiarity with Inbound Outband Calls

  • Adeptness in Microsoft Outlook

  • Comprehensive knowledge of Call Center Customer Service

  • Customer service experience

  • Resolve Customer Service experience

  • Ability to interact effectively with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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