Robert Half Product Execution Manager: III (Senior) in COLUMBUS, Ohio
Description Leads the more complex online/digital products projects to completion, working with Business Analysts to break down work into agile methodology, works with product managers to ensure all expectations are met. Monitors product to provide transparency to Business and IT leadership on project status and any issues. Mentors junior level colleagues as necessary.
The Sr. Execution Manager is a member of the journey core team responsible creating and owning the product backlog. Sr. Execution Managers will work closely with the journey owners to ensure feature/solution design outcomes align with the overall journey re-design objectives and business outcomes for Commercial bank customers. Mentors and leads junior level colleagues as necessary.
Owns their part of the journey feature team
Acts as a proxy for the customer and creates user stories
Defines overall direction of solutions; works to identify and prioritize features to meet needs of the customer
Manages and prioritizes the backlog
Ensures end-end delivery of features
Escalates issues to journey owners for resolution
Ensures use of best practices in the development delivery of digital solutions
Brings to market complex, customer-driven digital products, and services
Prioritizes customer needs and manages product feature sets to deliver digital products that exceed customer expectations
Represents the customer and business goals while working with technology partners to deliver products
Manages the product lifecycle from requirements-gathering through production and release
Develops business scope and requirements
Works with the internal digital design team to create user experience scenarios for products
Works with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services
Maintains information on service performance and application metrics, for analysis and reporting to management
Provides transparency to business and technology leadership on project status and product development issues
Manages risk associated with delivering applications and specific application features
Assists with customer research and issue resolution
Other product management tasks that may be required from time-to-time
5+ years of Online/Mobile Product Management or Digital project delivery experience in Consumer or Business and Commercial Banking (new customer acquisition and on-boarding experience preferred)
Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service.
Experience in leading teams (5-10 member), user testing and data analysis to improve customer experiences
Experience in creating re-designed Consumer or Business and Commercial Banking customer experiences
Ability to translate business needs to technology teams
Experience with desktop and mobi... Requirements Basic Office Skills
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.